Job accountability:
1. Follow up the Microsoft security patch update with user, meet the PC security ba
2. Monitor and follow up Symantec antivirus alert; meet antivirus client ba
3. Provide IT service to OOCL users including desktop, printer, server, network platform etc.
4. Timely follow up and resume technical incident; escalate/work with team leader to resolve the issue.
Requirement:
1. College degree, major in Computer Science of related field.
2. Support experience desktop support, Microsoft Windows Series, servers, including:
- Windows XP/7, MS office, PC/printer/laptop hardware issue
- WIFI, LAN, networking skill
3. Good communication and analysis skills.
- Proficiency in spoken and written English, Cantonese is a plus.
- CET 4/6 above.
Remark:
1. this position requires 7x24 duty roster;
2. open to 2020 Fresh Graduate
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